Getting Started

MONSTER MUTT LLC RULES &POLICIES [Exhibit A] (revised May 18 2016): PICK UP/DROP OFF POLICY: Monster Mutt's business hours are posted next to/on the front door as well as on our website. You must pick up your pet by no later than the posted closing time. If you have not picked up your dog by the posted closing time, your dog will need to board for the night and you will be charged for a night of boarding as well as whatever daycare charges you incur on the following day. All dogs coming in to board must arrive 1 hour before closing time. OVERNIGHT BOARDING: The fees for boarding are based on any overnight period up to a 24 hour period. After the 24 hour period normal daycare charges apply (for example, if you drop your dog off at 10am on Friday and pick up your dog at 7pm on Monday, you will be charged for boarding for Friday, Saturday and Sunday and then for daycare from 10am-7pm on Monday). On the last day of boarding you have a 2 hour grace period from the end of the 24 hours. RESERVATIONS: We require reservations for boarding and recommend them for daycare. All requests for reservations & cancellations must be made via email to reservations@monstermutt.com. We will email back to confirm your reservation within 4 hours if you email us during business hours or we will reply by 12n the next day if you email after hours. If you do not receive a confirmation in that time frame feel free to contact us to follow up. The only exception is if you would like to make a same day reservation. If so, just phone us and if we still have openings we will be happy to accommodate you. HOLIDAYS AND HOLIDAY WEEKENDS: Please book your holiday reservations as far in advance as possible. We fill for Thanksgiving and Christmas as much as 2 month in advance. For Thanksgiving and Christmas you will be required to provide a NON-TRANSFERRABLE, NON-REFUNDABLE $100 deposit (which will apply to your final bill) at least 21 days before you dog’s scheduled arrival. Should you cancel or not honor your reservation once you have paid this deposit you will forfeit the deposit. PAYMENT: Payment in full is required before your pet leaves our facility. We accept Visa, MasterCard, American Express and cash (sorry, no checks). COLLARS AND LEASHES: All dogs must wear a flat with proper ID tag, rabies tag and NYC dog license while in Monster Mutt LLC's facility. If we are walking your dog outside of our facility or transporting your dog anywhere outside of our facility, we will make every effort to use the leash and collar with which you provide us. However, if Monster Mutt determines that your pet will be handled and transported more safely while employing the use of another type of leash or collar, including but not limited to a gentle leader head collar, halti, EZ Walk or 2 Hounds harness, choke chain, pinch collar, or 4’, 5’ or 6' lead, we reserve the right to employ the use of such an item. ABANDONMENT POLICY: If your dog is left for more than 72 hours past the scheduled date of pick up, without receiving payment or clear information as to what the new date of pick up will be, the animal will be considered abandoned. In such case, the animal shall become the property of Monster Mutt and we will do as we see fit with the animal, in our sole discretion and at no liability to us, at your sole expense. UNACCEPTABLE ANIMALS: Monster Mutt reserves, in its sole discretion, the right to refuse to accept, or to reject upon acceptance, any dog that we believe does not have an appropriate temperament to safely integrate into our environment. This includes, but is not limited to, aggressive, anti-social, overly active, overly anxious or physically ill dogs. VACCINATIONS: All dogs are required to be fully vaccinated pursuant to NYC regulations and provide proof thereof. We require a printout from your vet, which you can either bring in to us or have the vet fax or email it directly to us at monstermutt@monstermutt.com. It is your responsibility to make sure that your pet continues to be fully vaccinated per NYC law while visiting Monster Mutt & you are required to provide us with updated vaccination records for your pet, each time they are vaccinated. FLEA PROTECTION: All dogs must be wearing topical or ingestible flea protection (such as Frontline or Advantix or NexGuard Chewable) (during all months that the temperature is above 32 degrees Fahrenheit). Flea collars are not acceptable. MEDICAL CARE: In the unlikely event that your dog becomes ill or injured while in Monster Mutt’s care we will seek immediate medical attention as we deem appropriate, at your expense. You authorize Monster Mutt to act “as owner” with regard to health and financial decisions regarding you dog until you can be reached. HEALTH ISSUES: Please let us know if your dog has any medical issues, injuries, allergies or medication. If your dog is boarding or staying for daycare with us, please be sure to provide us with a sufficient supply of your dog's medication (and a little extra in case your trip gets extended) and proper instructions on how to administer it. FOOD & FEEDING: We strongly suggest that you provide food for you dog. This allows your pup to maintain a consistent diet and avoid any unpleasant stomach upset. If you choose not to provide food, Monster Mutt will gladly provide a top of the line, regular dry dog food, for a nominal surcharge, or you can purchase bags of dry and cans of wet food from our store. For dogs that are boarding, we recommend that you provide slightly more than sufficient food for the duration of your dog’s stay (in case you get caught out of town). SPAY/NEUTER & IN SEASON FEMALES: All dogs over the age of 6 months must be spayed or neutered unless otherwise specified. Monster Mutt LLC does not accept any in season females. AUTHORIZATION, ACKNOWLEDGEMENT AND WAIVER: I, as owner and/or authorized guardian of the above noted canine, acknowledge and agree to the following: This Authorization, Acknowledgement and Waiver along with the Rules and Policies (attached hereto as Exhibit A and incorporated herein) are herein referred to collectively as the “Agreement”. This Agreement is entered into as of the date below between me, the owner or guardian of the pet specified above, in the Registration Form, and my heirs, dependents, successors, assigns, employees, invitees (including but not limited to anyone I authorize to pick up or drop off my dog) and my guests (sometimes here after collectively referred to as “you” and/or “I” and/or “myself”) and Monster Mutt LLC and its principles, employees, agents, successors and assigns (collectively known as Monster Mutt). 1.) RULES AND POLICIES: I have read and understood the Rules and Policies of Monster Mutt [Exhibit A] and will I ensure the discipline and comportment of my dog and myself in accordance with those Rules and Policies. 2.) SAFETY: I acknowledge that dogs are encouraged to socialize, interact, and exercise at Monster Mutt and understand that injuries, either to my dog(s), other dogs, owners or their guests, might reasonably be foreseen to result from the playing and interaction that occurs at or around Monster Mutt. I agree to assume the risks and hazards that might reasonably be expected to arise from such use and the presence of animals. I agree that Monster Mutt shall not be responsible for injuries to my dog(s) as a result from the playing and interaction that occurs at or around Monster Mutt and I shall indemnify Monster Mutt against any and all costs, damages, claims or expenses (including reasonable attorneys' fees) that may result therefrom. I also understand that with pets engaging in social interaction there is also the risk of illness, either to my dog(s), other dogs, owners or their guests. I agree that Monster Mutt shall not be responsible for illness, either to my dog(s), other dogs, owners or their guests as a result from the social interaction that occurs at or around Monster Mutt and I shall indemnify Monster Mutt against any and all costs, damages, claims or expenses (including reasonable attorneys' fees) that may result therefrom . I agree that Monster Mutt shall not be responsible for injuries to others or their pets who may be injured by my dog or by my acts or omissions, and I shall indemnify Monster Mutt for any and all costs, damages, claims or expenses (including reasonable attorneys' fees) that may result therefrom. With respect to myself, I shall hold Monster Mutt harmless from, I shall defend and I shall indemnify Monster Mutt against and for any and all costs, damages, claims or expenses (including reasonable attorneys' fees) that may result from our use, or the use by our dog, of Monster Mutt's facilities, including, without limitation, incidents, or losses associated with the walking or the transporting of our dog outside Monster Mutt's facilities. In addition, I acknowledge that Monster Mutt shall not be liable for the loss my dog, whether within or without Monster Mutt’s premises, unless the loss thereof shall be due to Monster Mutt’s gross negligence. 3.) HEALTH: If, in my absence, my pet should be injured or ill or is otherwise deemed by Monster Mutt to require immediate veterinary care, Monster Mutt is authorized to engage the services of any reputable veterinarian. Monster Mutt is authorized to act as “owner” until such time that I am be reached. I understand that I am responsible for any charges with respect to such veterinary care, and I agree to hold Monster Mutt harmless from, I shall defend and I shall indemnify Monster Mutt against and for any and all costs, damages, claims or expenses (including reasonable attorneys’ fees) that may result from such veterinary care. 4.) VACCINATIONS: I attest that my dog is fully vaccinated pursuant to NYC Health Department regulations and I will make sure that I continue to vaccinate my dog in accordance to NYC laws and provide Monster Mutt with a certificate verifying the updates of these vaccinations as they are given. If, for whatever reason, either by neglect or design, I do not vaccinate my dogs in accordance with these regulations, I take full responsibility for any consequence to my animal and/or myself and/or any other animal and/or person with whom my dogs comes into contact. If my dog is a puppy, I understand that if my dog or puppy is not fully vaccinated following NYC Health Dept. protocol it is my responsibility to contact my vet and make an informed decision. 5.) CREDIT CARDS: I authorize Monster Mutt LLC to maintain my credit card information on file and charge for services rendered, third party charges (including, without limitation, veterinary expenses, grooming, special foods from another pet store or special diet food from a restaurant), incurred and/or purchases made against the card at the prices then in effect at the time of the transaction, including, without limitation, charges for day care, boarding, bathing, training, merchandise, outside veterinary charges and fees, and grooming. I specifically agree that my dog shall not leave Monster Mutt LLC until all charges are paid to Monster Mutt LLC. 6.) FLEA PROTECTION: I attest to the fact that my dog is using topical or ingestible flea protection and to the best of my knowledge my dog does NOT have fleas. If I am mistaken and an my dog does have fleas or gets fleas due to lack of flea protection or just due to exposure to other dogs, I take full responsibility for any consequence to my animal. I hold Monster Mutt LLC and the owner(s) of the infesting dog, together with their principals, agents and employees, harmless and indemnify for any resulting flea infestation/or complications and/or illness resulting from infestation while my animal is in Monster Mutt's care. 7.) SPAY/NEUTER: I attest to the fact that if my dog is over 6 months of age he or she has been spayed or neutered, as appropriate. I attest to the fact that to the best of my knowledge my dog is NOT in heat. If I am mistaken, and an unwanted pregnancy results, I take full responsibility for any and all consequence to my animal. I hold Monster Mutt and the owner(s) of the impregnating dog, together with their principals, agents and employees, harmless and indemnify them for any resulting pregnancy and/or complications and/or illness resulting from such pregnancy while my animal is in Monster Mutt's care. 8.) PHOTOGRAPHY: I hear by grant Monster Mutt to photograph my dog and use those photos for advertising, social media or any other appropriate way that they see fit. 9.) BUSINESS HOURS: If I am unable to pick up my dog during posted business hours I understand that I will need to pick up the dog the following day and will be expected to pay all applicable overnight boarding and daycare charges. 10.) I waive trial by jury of any and all issues arising in any action, proceeding or otherwise between me, and Monster Mutt upon, under, or in connection with this Authorization, Acknowledgment and Waiver, and my use and the use by my pet of Monster Mutt's facilities and services. 11.) I agree to pay Monster Mutt's reasonable attorneys' fees and all costs and other expenses incurred in any collection or attempted collection (whether or not litigation is actually commenced by Monster Mutt) relative to the obligations assumed by me under this Agreement. 12.) By signing below, I certify to Monster Mutt the accuracy of all information given about my dog and agree to comply with all of Monster Mutt's Rules & Policies [Exhibit A], which I acknowledge having read and fully understood. I certify that I am the owner of this animal and I am authorized to make decisions about my animal's health and safety. I specifically further represent that my dog has not been exposed to rabies, parvo, distemper, kennel cough, canine influenza or other disease within a thirty (30) day period prior to being left for boarding, daycare, grooming, training or bathing. I also represent that I am authorized to enter into this Agreement for all persons who own or are authorized to care for my pet and that such persons will be bound by the terms of this Agreement. 13.) This Agreement contains the entire agreement between the parties. All terms and conditions hereof shall be binding upon the successors and assigns of the parties. By signing below, I acknowledge that I have read and accept the terms described above. 14.) Electronic Signature Agreement: By typing my name in the box below and selecting the "Submit" button at the bottom of this webpage, I am signing this Agreement electronically. I agree my electronic signature is the legal equivalent of my manual signature on this Agreement. By selecting "Submit" I consent to be legally bound by this Agreement's terms and conditions. I also agree that no certification authority or other third party verification is necessary to validate my E-Signature and that the lack of such certification or third party verification will not in any way affect the enforceability of my E-Signature or any resulting contract between me and Monster Mutt LLC. I further agree that each use of my E-Signature constitutes my agreement to be bound by the terms and conditions of the Monster Mutt LLC Rules and Policies and Authorization and Waiver. *

First

Last

Getting Started

Registration Form: