Have questions or concerns? Here are some answers to some frequently asked questions:
do I know my dog will be safe? All of
the dogs here for overnight boarding and doggie daycare are carefully
pre-screened by experienced professionals.
The dogs are then separated into appropriate playgroups based on both
size and temperament. Lastly, the pups
are constantly supervised by loving, caring, experienced dog handlers.
the facility completely cage-free? The
doggie daycare is cage free during the day and the dogs are crated overnight
boarding. With all the stimulation and
play during the day we have found that the dogs really enjoy some “me time” at
the end of the day. The only exception
to “cage free” during the day would be if a dog is very young or is boarding
for an extended visit. In these cases we
will usually give the dog a midday nap in a crate in our quiet room. Also, on rare occasion, a dog may become
overstimulated and need a short timeout to “re-boot”.
there someone there overnight? Although
there is not someone here during overnight boarding the dogs are generally
sound asleep before we leave the building. The facility is fully monitored for
smoke and carbon monoxide detection. If
an alarm event were to occur, the fire department, Monster Mutt’s owner and manager
are immediately notified. The owner and manager both live within a short
walking distance. We have never had an
the dogs go outside? Monster Mutt Doggie
Daycare is an all indoor facility. We
believe that for the safety of all the dogs it is better if we can control all
of the variables. The dogs treat the
facility like it is an indoor dog run.
Generally this does not affect their housebreaking. The facility is very clean and sanitary… we
spot clean as needed, mop the place from front to back every hour and a half
and hose down with veterinary grade disinfectant every night. We do offer midday walks for those who are
uncomfortable with their dogs being indoors all day.
happens if my dog gets injured or falls ill?
This very rarely happens but, in the event that it does, we are
affiliated with a 24 hour animal hospital that is right across the street from
us. If something comes up you will be
immediately notified and there is always excellent veterinary care available.
dog has a sensitive stomach. Can I bring
his special food? For dogs that are
overnight boarding or get fed during the hours of doggie daycare we encourage
all pups to bring their own food. It is
easier on each dog’s system and makes them feel more comfortable.
dog needs medication. Can you administer
it and is there an additional charge for that?
We are happy to administer medication for no additional fee.
dog has a special blanket/bed/toy/bone that he really likes. Can I bring it for him? We have a full selection of bedding, bowls,
toys, treats, etc. If you feel that
there is something you’d like to bring from home during his dog boarding stay to
make your pup more comfortable you are welcome to bring it. However, it is a little bit like summer camp here
so things can be lost or damaged. Please
don’t bring your dog’s very expensive bed, or favorite, irreplaceable toy, etc.
dog guards his food against other dogs.
Can he still come? This is not a
problem. All dogs are fed individually
so there is no problem with guarding food.
dog guards toys. Can he still come? Yes. We
do not keep toys loose in the pens with the dogs because many dogs share this
issue. We do allow toys in their crates at night if you think that will make
them more comfortable.